The spam epidemic is very serious and we have implemented the following measures to help protect our customers and reduce the amount of unsolicited bulk email that is received. Each of the measures below is an independent stage and messages must pass through all four stages before being delivered normally:

• Messages coming from domains owned by spammers are rejected
• Messages coming from spamming network addresses are rejected
• Messages containing specific links to known spam product web sites are moved into your 'Spam Items' folder;
• Messages are analyzed and weighted as to the likeliness of the message being spam. Many items are checked such as word content, special or invalid message headers, text which is intentionally altered to try and bypass filters, etc and if the message exceeds the personal threshold it is placed into your 'Spam Items' folder online.

     Depending on the type of mail you receive and your tolerance for errors in spam detection, you can change your settings by accessing your account through web mail, then selecting "Options", "Rules" and choosing your own personal level. You can also enable the viewing of items captured in the 'Spam Items' folder by selecting the 'Show the Spam Items folder' setting from the main "Options" page.